Microsoft Dynamics AX Support

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Prerequisites to allow cancelling a packing slip for WHS items

We’re very happy to announce that in AX 2012 R3 CU12 you are now able to reverse loads, cancel packing slip updates for sales orders and product receipts for purchase orders. This means you are now able to reverse the loads even when these updates have been done. This change will come through KB 3196554 within CU12.

Please be aware that there are two prerequisites to allow cancelling a packing slip for WHS enabled items.

1: The Shipment must be confirmed
2: The packing slip must be posted from the shipment

If the packing slip was posted from the sales order instead of the shipment, the cancelling of the packing slip will not work.

You can only post packing slips of confirmed loads. AX will check the shipment status and also if the packing slip was posted from the shipment. If both are true, “Cancel packing slip” is enabled in the Load details form.

Once the packing slip was cancelled the “Reverse shipment confirmation” button will be enabled to reverse the confirmation: