Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Discontinuation of Dynamics Online Payment Services

A notice was recently released on the discontinuation of Dynamics Online Payment Services.  Please review this notice using either the PartnerSource and CustomerSource links or the verbatim below: 

PartnerSource
https://mbs.microsoft.com/partnersource/northamerica/news-events/news/onlinepaymentservdisnotice

CustomerSource
https://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/onlinepaymentservdisnotice

Discontinuation verbatim:
Effective January 1, 2018, Payments Services for Microsoft Dynamics ERP (Payment Services), available with any versions of Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics RMS, Microsoft Dynamics POS 2009, and Microsoft Office Accounting, will be discontinued. Customers of the Payment Services will not be able to process credit or debit card transactions after December 31, 2017.

To mitigate the potential business impact of the Payment Services being discontinued, customers should consider payment solutions provided by Dynamics Independent Solution Providers (ISVs) by searching by searching Microsoft’s AppSource or Solution Finder, or work with their Dynamics implementation partner to determine options.

Customers who have not cancelled their subscription to the Payment Services and whose subscription is due for renewal before January 1, 2018 will receive the annual, automatically generated, 12-month subscription renewal notice for this service.  Subscriptions to the Payment Services will be renewed only for the period beginning on the date specified in the renewal notice and ending on January 1, 2018.  A customer’s subscription to the Payment Services may not be renewed for 12 months depending on the date it expires.  The notice supersedes any subscription renewal a customer receives. If you have any questions, please email dops@microsoft.com.