Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Management Reporter 2012 compatibility with Microsoft SQL Server 2017

Management Reporter 2012 is currently not compatible with Microsoft SQL Server 2017. When you try to install Management Reporter 2012 on SQL Server 2017, you receive this error: The database deployment failed. Additional information: Microsoft.SqlServer.Dac.DacServicesException: Could not deploy package. —> Microsoft.Data.Tools.Schema.Sql.Deployment.DeploymentFailedException: Unable to connect to target server.   There are no plans to support Microsoft… Read more

Power BI reports in Microsoft Dynamics 365 for Finance and Operations will display no data, blank, or empty if default main account categories are not used

If you enabled Power BI integration in your Microsoft Dynamics 365 for Finance and Operations system as instructed in the article below, you may notice that parts of the reports do not display data while some do, even though there are transactions in the system and the Power BI reports were not modified by you…. Read more

Dynamics Online Payment Services – important notes on the discontinuation

As another reminder, here is the link to the latest blog notice on the discontinuation: Reminder: Microsoft Dynamics Online Payment Services will be discontinued on Dec 31, 2017 If you are still utilizing Dynamics Online for your payment solution, I would like to provide you with some helpful information to prepare for the discontinuation of… Read more

Collect Dynamics 365 for Finance and Operations event traces with Windows Performance Monitor

Just as with AX 2012, users can collect Dynamics 365 for Finance and Operations event traces using Windows Performance Monitor. Other options are explained here: https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/perf-test/trace-trace-tutorial (web version) https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/perf-test/trace-parser (desktop version) Windows Performance Monitor can be used in non-production where the Dynamics 365 for Finance and Operations client tracing is not possible. For example, WMS… Read more

Dynamics 365 Retail Statement Posting Issues Caused by a Previous Statement Posting Failure in Batch

When posting Retail Statements in batch and there has been an error, Customers have been receiving errors manually posting the Retail Statements after the original failure. One example of a Retail Statement error: “One or more sales orders in statement XXXX have not been invoiced; abort payment journal posting” A majority of the time, the… Read more

Private contact information viewable in Company Directory

In Dynamics 365 for Finance and Operations you can select contact information on a worker to be private: Once this private option is selected only users that have specific security roles can view this private contact information. You can manage and control which security roles have access to this information by using the Global Address… Read more

Reminder: Microsoft Dynamics Online Payment Services will be discontinued on Dec 31, 2017

This is a reminder that as of the end of the day on December 31, 2017, Microsoft Dynamics Online Payment Services (DOPS) will be discontinued and you will no longer be able to process payments through the service.  Please ensure that you are on track to implement an alternative solution well ahead of time and… Read more

Updated BPM search and Task guide help broken

Update (January 22, 2018) As of January 22, we are pleased to announce that all re-indexing tasks have been completed. We appreciate your patience during this time. Going forward, if you are experiencing any issues with search, follow the standard process for reporting an issue in LCS. Update (December 07, 2017) All global and corporate… Read more

Data collection for the Named User License Counts report in Dynamics AX 2012 R3 Cumulative Update 9 and later

You may be already familiar with the blog post of my colleague in which the background of the Named User License Counts report is explained. Using the Named User License Count report In this post I would like to explain the change that was introduced in relation to this report in Cumulative Update 9 for… Read more