Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Workaround: Slow original preview sales invoice printing

If you should face a performance issue when printing original previews from sales invoice in MS Dynamics AX 2012 then the following illustrated workaround can save quite some time:

One time only setup steps:

1) Launch your MS Dynamics AX client and go to:
Accounts receivables > Setup > Forms > Form Setup:

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2) Click Print Management button on the General tab

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3) Select Module > Documents > Customer Invoice

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4) Highlight Original <Default> and make sure that “Do Not Print” is enabled

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5) Highlight Copy – Copy <Default> and make sure that “Do Not Print” is enabled

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6) Right click Customer Invoice, select New. Name the new item „Test“ (Note: Instead of Test you can take any other name as well)

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7) Use the right click menu, Move up twice to place it to the top of the list:

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8) On your new entry „Test“, select the arrow next to Destination, and select Printer Setup

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9) On the left hand side click on File and on the right fill in manually any existing path and file name (My example: C:\SalesInvoice). Apply by clicking on OK button and close and other open forms

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Steps to test:

a) Go to Accounts receivables -> Inquiries -> Journals -> Invoice journal

b) Click into the line with your reference invoice that you used in your tests before

c) Click on button Preview/ Print and choose Use print management:

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d) Open File Explorer and navigate to drive C:\ (Note: The path you configured in step 9) above) and see how fast the *.html file will be created. Just open the *.html file by double clicking it