Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Dynamics Online Payment Services – Bank of America Merchant Services sign up

This article assumes that you have already configured a Microsoft Dynamics Online Payment Service and are ready to choose Bank of America Merchant Services as your payment provider.  If you need additional details on the pre-requisite, download the following document that will walk you through the setup process.
     Payment Services – How to set up Credit Card Processing in Microsoft Dynamics Online
     https://mbs.microsoft.com/Downloads/Public/Customer/PaymentServicesHowsetcreditcardprocessingMSOnline.docx 

When selecting to sign up for Bank of America Merchant Services (BAMS) as your payment provider, you are selecting BAMS to be used as a payment provider on the First Data Nashville network. The information that was originally provided when the customer account was configured in Dynamics Online (found in the Organization Defaults) is automatically sent to BAMS as a referral.  Using the contact information that is sent, BAMS will then contact the Customer to finalize the setup process of their merchant account.  The merchant account setup process does not involve Microsoft and all questions should be directed to BAMS support at 855-833-3614 or visit: www.bankofamerica.com/merchant.

You will notice that after clicking Sign up now button, Microsoft Dynamics Online redirects you to the Payment methods screen where BAMS will be displayed.  Using the Payment Services document linked above, the Partner will then need to activate this through their Dynamics Online Partner portal by entering in the Merchant account information received from BAMS.