Microsoft Dynamics AX Support

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SEPA Direct Debit: Error message ‘SEPA Customer:: The Mandate is not specified’

In some AX 2012 and AX 2012 R2 the error message „CUSTOM-EXCEPTION:: SEPA Customer:: The mandate is not
specified“ occurs trying to generate a SEPA Direct Debit payment.

To solve this issue, please have a look at the attached PDF.

Mandate is not specified.pdf