Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Where to find hotfixes for Microsoft Dynamics AX 2009 & 2012

[Please follow this link to see the list of important recent hotfixes]

We have for a long time posted all of our hotfixes on CustomerSource and PartnerSource, but to raise awareness of the right place to go please be aware that you can find a list of which hotfixes are available for Microsoft Dynamics AX 2009 and Microsoft Dynamics AX 2012 through these links which also lists in which Rollups and Cumulative Updates (CU) they are available. These pages also link to the specific downloads for the fixes, as they become available. Please note you have to be a Microsoft Dynamics Authorized partner to accessPartnerSource or on a Customer enhancement plan to access CustomerSource.

We recommend you consult these links before logging a new support request.

List of Dynamics AX 2009 hotfixes]

List of Dynamics AX 2012 hotfixes

For both versions, the links above provide a full list of which hotfixes are included in which rollup and cumulative update. You can then identify in which Rollup or Cumulative Update the fix is available and then access the fix by clicking the link to the Rollup or Cumulative Update. Please note each Rollup or Cumulative Update also contains the previous Rollups – so if you are on CU 3, this will also contain CU2 and CU3


You are interested in the fix KB 2682734 The Account field is not available as a drop down selection when selecting Payment Fee Account Type of Customer which is included in Dynamics AX 2012 CU3.

 Just go to the top of the page and locate the link to CU3

Click the link and you will be led to a page where you can either download the full CU3 update or just the KB 2682734 fix

Please note, some fixes even if listed on the above pages will only be available by request through a support incident with Microsoft.

Microsoft recommends you to install the full Rollup and Cumulative Updates, but advises to consult this blog entry if business demands requires a partial installation

Please also consult these articles before download

Overview of AX Build Numbers:

Applying updates and hotfixes (AX 2012):