Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Retail Discount Concurrency Modes

When configuring discounts and setting the Discount concurrency mode, you have the option to choose Exclusive, Best price, or Compounded.  The question presented when ringing up POS transactions is which one takes precedence when you have multiple discounts that are applicable to the same sale?  This article will provide you with a brief explanation on the… Read more

Sending email receipts from Retail MPOS Transactions

MPOS has the ability to send receipt emails in real-time.  This utilizes the RTS to call directly back to AX to send the email at the time of the transaction.  This is unlike EPOS where the posting of the transactions via statement posting process is required before the email can be sent.  EPOS has not… Read more

Data Management: Missing Entities

If you find that you are missing entities listed in the Data entities form, you can try the following steps. Run the following SQL Script: — — This source code or script is freeware and is provided on an “as is” basis without warranties of any kind, — whether express or implied, including without limitation… Read more

How to setup Polish Standard Audit File in AX2009

This article is published on behalf of Svetlana Kosheleva. The attached document will describe how to configure the Polish Standard Audit file regulatory update in AX 2009 released with KB 3165114 Summary From 1 July 2016, taxpayers in Poland will be obliged to transmit data in a unified format, the so called Standard Audit File (SAF) at… Read more

Data Management Framework: Export fails with no apparent details on the cause

In a recent issue, a customer was reporting a problem exporting data using the data management framework. The issue was that during the export they were leaving the “Skip staging” option to “Yes”, which is the default option. When the export of the entity was run, it reported that it had failed and there seemed… Read more

Troubleshooting Management Reporter Data Mart Staging Records

Management Reporter (CU10+) integration for Dynamics AX 2012 pulls subsets of AX financial data first into staging tables in the data mart database. The Maintenance Task, which is run every minute by the Management Reporter Process Service, attempts to resolve the staging records into the main Data mart tables. If a staging record cannot be… Read more

Management Reporter AX 2012 Integration Overview

Management Reporter has several maps that integrate subsets of the AX financial data into the data mart database. A portion of the MR Process Service code called the Scheduler runs these integration maps at regular intervals (1 or 5 minutes by default) to ensure the report data is up-to-date. During the integration, a number of… Read more

How to delete On-premise environment from LCS project

    There’s a possibility to add two types of environments to LCS project – On-premise and cloud environments. Cloud environments are added by deploying a machine into Azure. On-premise environment is added by System diagnostics installation. It is fairly easy to delete cloud hosted environment from the system. But it is not possible to… Read more

AX for Retail 2012 R3: How to deploy customized Commerce Runtime services

We get a number of questions on the exact steps needed to create and deploy customizations to the Commerce Runtime (CRT).  Here is a step-by-step process to get up and running with a very simple customization.  These steps should work with both 2012 R3 and AX7 versions of the Commerce Runtime Method 1:  total replacement… Read more

How Project Funding Allocation works with amounts that exceed Funding Limits

In AX 2012 R3 CU10, Project Management and Accounting allows the creation of Funding Limits and Funding Rules under the Project Contract. With these Limits and Rules, the system will try to allocate to these rules. However, if a Limit is reached, the rest of the allocations in that rule will be subjected to aspect… Read more