Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

Source document or Accounting distribution?

This blog will explain the purpose of the General Ledger Parameter ‘Values used for summary account’ You can choose 2 values here, either ‘Source document’ or ‘Accounting distribution’ The purpose of this parameter very shortly is that it governs which dimension should be used on a summary account. If you select ‘Source document’, the dimension… Read more

What does the Maximum penny difference parameter do?

This post will describe the purpose of the General Ledger parameter ‘Maximum penny difference’. This is quite an important parameter, but its purpose is often not clearly understood. Hopefully this post will demystify it ! Suppose your company currency is EUR and you post the following journal The voucher looks as follows This is completely… Read more

What would you love to see in Dynamics 365 for Operations? Post your idea on the Ideas Portal

We now have a Dynamics 365 Ideas Portal for you to log any new ideas for Dynamics 365 for Operations: https://ideas.dynamics.com/ideas/dynamics-operations Like Microsoft Connect, you can view other suggestions, vote for or against an idea and add comments. If you want to see what has the most votes, there is a hot tab plus there… Read more

Resolving a missing reference during Package deployment

Issue: When deploying a package to UAT an error occurs: The running command stopped because the preference variable “ErrorActionPreference” or common parameter is set to Stop: Unable to resolve dependency ‘dynamicsax-dimensionsformadaptor’ Any model in a package you are deploying needs to also include all the models it references if they don’t already exist in the… Read more

D365 for Operation CSS Global support incident closure procedure for support incidents involving a bug

Process: Support incidents will be archived for D365 for Operations incidents involving a bug at the time bug information is available in Lifecycle Services (LCS) Example: D365 for Operations support incident created Support incident is researched and found a code change is required by Microsoft Bug for a hotfix request is created Bug is triaged and… Read more

Dynamics Document Routing Agent unable to sign-in

There have been several reported cases with signing into Dynamics Printer Routing Agent. Issue: Reported Dynamics versions Update 2, 3 and 4. Dynamics version when signing into the DRA an error appears. Cause: Customer has install warehouse app into their Dynamics environment. See following link and see step 8 with in this webpage https://ax.help.dynamics.com/en/wiki/install-and-configure-dynamics-365-for-operations-warehousing/ Setting… Read more

Dynamics Document Routing Agent unable to authenticate to the Print Server (Impersonated Print User)

Scenario: There have been several cases in the past few months that customers and partners have been requesting how to get Dynamics 365 for Operations Document Routing Agent (DRA) to print documents and send documents to a Network user document assigned print queue, so that a user can identify them themselves at a network printer… Read more

Configuring HTTPS with Management Reporter CU16

Management Reporter CU16 offers a new HTTPS feature to enable encrypted communication between the Management Reporter server and client (Report Designer, Report Viewer and the web client). This article will guide you through setting up the HTTPS feature in CU16. It is recommended that you test this in a test environment to confirm that the… Read more