Microsoft Dynamics AX Support

This blog contains posts by the Microsoft Dynamics AX Support Teams Worldwide

AX for Retail: Modern POS Custom Labels and Strings

This is a follow-up to a previous article I wrote about modifying labels and strings in Enterprise POS.  The process is similar in Modern POS (MPOS) and Cloud POS (CPOS) but different enough that a new article is warranted.  Additionally, since that article was written we have added a couple tools to make this more… Read more

Dyn365fO – Update GER functionalities with 2 options

This blog describes 2 options ‘How to update Electronic reporting configurations (GER) in Dynamics 365 for Operations’ OPTION 1: Installing latest KBs for Electronic reporting (GER) Navigate to LCS https://lcs.dynamics.com/v2 Open the environment in ‘Full details’ In the lower grid in Monitoring click on X++ updates Click ‘Show filters’ Open Module and unmark all, then mark Organization Administration and search… Read more

Prerequisites to allow cancelling a packing slip for WHS items

We’re very happy to announce that in AX 2012 R3 CU12 you are now able to reverse loads, cancel packing slip updates for sales orders and product receipts for purchase orders. This means you are now able to reverse the loads even when these updates have been done. This change will come through KB 3196554… Read more

Troubleshooting Errors when Submitting Reports to the Digipoort Service for Dutch Companies

AX 2012 supports submission of VAT and ICP declarations using the Digipoort services provided for Dutch companies. However, the services only support the TLS 1.2 protocol, which is why you may see some errors in AX: “The private key is not present in the X.509 certificate” “Authentication failed because the remote party has closed the… Read more

Database indexes to improve Management Reporter 2012 for Dynamics AX 2012 R3 data mart integration performance

To get the best performance for Management Reporter 2012, it is always recommended to be up-to-date and have the newest version installed. You can check your version information against the version list at:   Management Reporter feature and version number summary http://blogs.msdn.com/b/dynamics_financial_reporting/archive/2014/03/25/management-reporter-feature-and-version-number-summary.aspx   If you already have the newest version and have a large amount… Read more

Source document or Accounting distribution?

This blog will explain the purpose of the General Ledger Parameter ‘Values used for summary account’ You can choose 2 values here, either ‘Source document’ or ‘Accounting distribution’ The purpose of this parameter very shortly is that it governs which dimension should be used on a summary account. If you select ‘Source document’, the dimension… Read more

What does the Maximum penny difference parameter do?

This post will describe the purpose of the General Ledger parameter ‘Maximum penny difference’. This is quite an important parameter, but its purpose is often not clearly understood. Hopefully this post will demystify it ! Suppose your company currency is EUR and you post the following journal The voucher looks as follows This is completely… Read more

What would you love to see in Dynamics 365 for Operations? Post your idea on the Ideas Portal

We now have a Dynamics 365 Ideas Portal for you to log any new ideas for Dynamics 365 for Operations: https://ideas.dynamics.com/ideas/dynamics-operations Like Microsoft Connect, you can view other suggestions, vote for or against an idea and add comments. If you want to see what has the most votes, there is a hot tab plus there… Read more

Resolving a missing reference during Package deployment

Issue: When deploying a package to UAT an error occurs: The running command stopped because the preference variable “ErrorActionPreference” or common parameter is set to Stop: Unable to resolve dependency ‘dynamicsax-dimensionsformadaptor’ Any model in a package you are deploying needs to also include all the models it references if they don’t already exist in the… Read more

D365 for Operation CSS Global support incident closure procedure for support incidents involving a bug

Process: Support incidents will be archived for D365 for Operations incidents involving a bug at the time bug information is available in Lifecycle Services (LCS) Example: D365 for Operations support incident created Support incident is researched and found a code change is required by Microsoft Bug for a hotfix request is created Bug is triaged and… Read more