How to use Environment Monitoring View Raw Logs

This document explains how to use the “view raw logs” feature in LCS environment monitoring for your Cloud Dynamics 365 for Finance and Operations environments, this is the ability for you to look at some of the various telemetry data we record from your environments (for example slow queries) to give you insight into issues…


Debug a Dynamics 365 for Finance and Operations on-premises instance without Visual Studio

In this post I’m going to explain how to debug an error occurring in Dynamics 365 for Finance and Operation on-premises – directly in the on-premises environment, where Visual Studio isn’t available, by using a free tool called WinDbg. This approach gives a fast way to catch exceptions occurring in the environment and identify the…


How to handle high memory situations on your Dynamics AX AOS

This article explains a real-world approach to dealing with high memory situations in Dynamics AX. Being able to identify root cause of memory usage is obviously useful in support scenarios when there’s a memory problem in a production system, but it’s also useful in test – catch those things and identify the root causes before…


Finding the X++ stack and AX user with public symbols in AX2012

This is an extension of a series of articles I wrote some time ago for AX2009 – this just brings it up to date to do it with AX2012. This enables you to take a snapshot of your AOS and see what’s running on it – call stacks and user sessions. If you’re not familiar…