Consulting Corner: Customer Tasks before the Consultants Arrive.

Customers planning to implement Dynamics AX can save time and money on an implementation by pursuing a number of before implementation tasks. Create an IT Steering Committee if one does not exist. Designate a team of Subject Matter Experts (SME) from each major functional area (e.g. AP, AR, GL, Inventory, Production, etc.). Refer to Microsoft…


Top 5 Cases for Remote Service Delivery

Our Premier Field Engineers travel a lot.  When customers need assistance during deployments or need a workshop or want to make sure their team is up to speed on what we’re delivering, they request us to be onsite and we come on out.  The opportunity to be out working directly at the customer site greatly…


Dynamics AX Premier Field Engineering Team Is Hiring

If you’ve read some of my latest posts, you already know what we look for in Premier Field Engineers, and you even know the questions you’ll get asked and how to answer them.  (OK – we might have to change up the questions a little bit.  If I notice you reading off the answers during…


Sure Step 2012 Has Released

The Microsoft Dynamics team has collaborated with our services and product team members and select partners to release the Sure Step 2012 implementation framework.  The release is available on CustomerSource or PartnerSource (here’s the CustomerSource link: https://mbs.microsoft.com/customersource/surestep/?r=61&l=5).  You can download Sure Step or access it online at https://mbs2.microsoft.com/Surestep/default.aspx. Our Premier Field Engineering team has partnered with the…


Keeping Your Services Team in Touch

A.K.A. Scrum Meetings for Services Groups Since it’s a Friday and my team’s Scrum meeting is coming up in a few minutes I thought this would be a good time to talk about how we do Scrum meetings in Services … As I’ve mentioned in earlier articles, we require a team approach to deliver on any of…

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Interviewing AX Candidates – Questions (Part 2)

Please read part 1 first to see what we’re looking for in candidates.   Here’s a list of some questions that I ask candidates who are interested in Question Intent Tell me a little about yourself Get a background on the candidate – always interesting to see where this simple question takes them – I’ve had…

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Interviewing AX Candidates – What I Look For (Part 1)

As I mentioned in the post about tamping someone up on AX, I look for candidates who have expertise in AX Performance, AX Application (at least one particular module) or AX development.  Because of this, we have to bring in the right people on the team and ask the right questions to determine if our…

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Ramping Someone Up on Dynamics AX

What does it take to learn Dynamics AX?  It’s not for the faint of heart – the product takes years to master and there’s still no one I’ve met who knows every inch of it backward and forward.  First, you have to start by finding the right candidate, so you have to know what you’re…

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Consulting Corner: What is Microsoft Sure Step?

Hi, my name is Dave Phillips and I am a Premier Field Engineer with Microsoft Corporation working on the Microsoft Dynamics AX solution. Microsoft Sure Step is a structured implementation methodology designed for the Dynamics line of Microsoft business solutions.  More information on Microsoft Sure Step can be found at Partnersource or Customersource.  On the Sure…


Intro to Managing an AX Consulting Practice

My name is Eric Newell and I manage the Premier Field Engineering team for Microsoft Dynamics AX.  We’ve been bringing you many great technical articles over the past year, and I wanted to broaden the scope of the blog site a little by highlighting some key non-technical concepts that are important to a successful ERP…

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