Microsoft Dynamics CRM Online certified by the Australian Government for the handling of unclassified sensitive data

This morning we made an exciting announcement about Microsoft Dynamics CRM Online that can change the conversations you have with your Government agency prospects and customers.  Microsoft Dynamics CRM Online has completed Certification to Australian Government security requirements for unclassified sensitive government data via Australian Government’s Independent Registered Assessors Program (IRAP).  Microsoft Dynamics CRM Online is…

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Dynamics CRM 2016: Changing the Game in Customer Service

86% of consumers say that they are willing to pay more for a better customer experience* and increasingly customers are opting to resolve product and service related issues through self-service channels.  This means that customer service agents are dealing with the most complex issues and having access to tools and information to resolve these issues…

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Cloud Champions II – 5 ways to make money with Microsoft Dynamics CRM Online – view on demand and access resources

In today’s Cloud Champions II webinar we heard from Tom Plewniak how to grow your business with Dynamics CRM Online. If you missed the webinar or want to review the content, all previous sessions can be found on demand on the Cloud Champions calendar. THE BLOG BELOW IS POSTED ON BEHALF OF TOM PLEWNIAK –…

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