Dynamics Partner Readiness Updates - December 2015


Microsoft Dynamics Tech Conference is returning to Seattle!

Join us February 23-25, 2016, to see Microsoft Dynamics ‘AX 7’ in action. This is the place to be if you’re looking for in-depth training on Microsoft Dynamics AX. Check out the session sampling and then get registered by December 10 and you’ll save $300. Find out more and register now at our webpage.

Microsoft Convergence 2015 EMEA Video Library

Unable to attend Microsoft Convergence 2015 EMEA happening from 30 November to 2 December 2015? Check out the Convergence Video Library for on-demand videos from our speakers. Access the video library here.

Dynamics Learning Portal (DLP) Enhancements: Topic Page Menu Tab

The DLP is introducing a new “Topic Page” menu tab, which allows users discoverability to view and consume specific training assets that are targeted to a specialized area of Dynamics products and Other Software & Services such as Microsoft Azure, Office 365, Lifecycle Services and Power BI. Topic Pages offer filter, print, and export functionalities and enable users to add them to their own learning plans and favourites in DLP. Access to Topic Pages is achieved through multiple locations in DLP: directly from the product tiles on DLP Home Page, from the Topic Pages menu tab itself, from the DLP general search, and from Readiness learning plans. Click here to explore the Topic Pages!

Microsoft Dynamics CRM 2016 Readiness Blitz Recordings Available!

The Microsoft Dynamics CRM 2016 Readiness Blitz was held October 29th and provided information about the upcoming release in both Sales and Technical tracks. You can now find all of the session videos and presentations from the October 29th Blitz event on the DLP, broken out by track, at the following links:

· Sales Track Recordings & Materials

· Technical Track Recordings & Materials

FAQ documents capturing all questions and answers from the event have also been created. Be sure to review these helpful resources!

· Sales Track FAQ (310 Answered Sales Questions)

· Technical Track FAQ (441 Answered Technical Questions)

Latest CRM News and Views

Microsoft Dynamics CRM Team Blog (Link here)

· Exciting new features in Microsoft Social Engagement 2016 Update 1

· Dynamics CRM 2016 Knowledge Article Translations

· Using Queues with Knowledge Management in Microsoft Dynamics CRM 2016 release

Upcoming Trainings

CRM Accelerate for Dynamics CRM Application Exam

Type: Technical (L200)

Audience: This course is for CRM partners on a role in the Sales, Marketing, or Consulting space pursuing the application certification.

Cost: $700 USD

Product: Microsoft Dynamics

Duration: 90 Minutes Every Tuesday and Thursday

Location: Online (01 – 16 December); (05 – 21 January)

If you are working toward certification, attend this program over a span of three weeks to assist in achieving the MB2-704: Microsoft Dynamics CRM Application Exam. You will attend a virtual session led by a Microsoft Certified Trainer for an hour and a half twice a week for three weeks, and be given homework including; Covering Modules on the following E-learning courses, 80669AE: Sales and Marketing in Microsoft Dynamics CRM Online, 80668AE: Customer Service in Microsoft Dynamics CRM Online and Hands on Practice on a demo environment.

CRM Accelerate for Dynamics CRM Installation Exam

Type: Technical (L200)

Audience: This course is for CRM partners on a role in the Application or Technical Consulting, Developer, or Solution Architect space pursuing the CRM Installation certification.

Cost: $700 USD

Product: Microsoft Dynamics

Duration: 90 Minutes Every Monday and Wednesday

Location: Online (01 – 17 December); (04 – 20 January)

If you are working toward certification attend these programs, each is over a span of three weeks, to assist in achieving the MB2-708: Microsoft Dynamics CRM Installation Exam and/or the MB2-706: Microsoft Dynamics CRM Online Deployment Exam. You will attend a virtual session for each course, led by a Microsoft Certified Trainer, for an hour and a half twice a week for three weeks and be given homework including; Covering Modules on the following E-learning courses, CRM Installation: 80679AE: Installation in Microsoft Dynamics CRM 2015, CRM Online Deployment: 80664AE: Deployment in Microsoft Dynamics CRM Online and Hands on Practice on a demo environment.

CRM Accelerate for Dynamics CRM Online Deployment Exam

Type: Technical (L200)

Audience: This course is for CRM partners on a role in the Application or Technical Consulting, Developer, or Solution Architect space pursuing the CRM Online Deployment certification.

Cost: $700 USD

Product: Microsoft Dynamics

Duration: 90 Minutes Tuesday and Thursday

Location: Online (01 – 17 December); (04 – 20 January)

If you are working toward certification, attend this program over a span of three weeks to assist in achieving the MB2-706: Microsoft Dynamics CRM Online Deployment Exam. You will attend a virtual session led by a Microsoft Certified Trainer for an hour and a half twice a week for three weeks, and be given homework including: Covering Modules on the following E-learning courses: 80664AE: Deployment in Microsoft Dynamics CRM Online and Hands on Practice on a demo environment.

CRM Accelerate for Dynamics CRM Customisation and Configuration Exam

Type: Technical (L200)

Audience: Architects, Developers, and Advanced Functional CRM consultants

Cost: $700 USD

Product: Microsoft Dynamics

Duration: 90 Minutes Every Tuesday and Thursday

Location: Online (05 – 21 January), (02 – 18 February)

If you are working toward certification, attend this Program over a span of three weeks to assist in achieving the MB2-707: Microsoft Dynamics CRM Customization and Configuration Exam. You will attend a virtual session led by a Microsoft Certified Trainer, for an hour and a half twice a week for three weeks and be given homework including: Covering Modules on the following E-learning courses; 80665AE: Customization and Configuration in Microsoft Dynamics CRM Online and On Premise. Hands on Practice on a demo environment.

Unified Service Desk for Microsoft Dynamics CRM

Type: Technical (L200)

Audience: Architects, Developers, and Advanced Functional CRM consultants

Cost: $700 USD

Product: Microsoft Dynamics

Duration: 3 hours on Monday and Thursdays

Location: Virtual (23 November – 3 December)

Microsoft Dynamics CRM provides an extensible client application, Unified Service Desk, which allows administrators and developers to build experiences that help to streamline user’s workflow and simplify the complexity of traditional Contact Centre environments for Agents. This five-day course, featuring the new CRM Unified Service Desk, is targeted for developers that already have a solid understanding of how to customise and extend CRM and are looking to learn how to utilise Unified Service Desk for Contact Centre agents. Register here

Advanced Developer for Microsoft Dynamics CRM Online

Type: Technical (L200)

Audience: Architects, Developers, and Advanced Functional CRM consultants

Cost: $700 USD

Product: Microsoft Dynamics

Duration: 90 Minutes Every Monday and Thursday

Location: Virtual (18 – 28 January)

Microsoft Dynamics CRM provides an extensible framework that allows developers to customize and extend the client and server capabilities. This course, featuring the new CRM release, is targeted for developers that already have a basic understanding of how to customize and extend CRM and are looking to learn more advanced techniques. On the client side, developers will learn how to leverage client scripting, navigation customization to solve common challenges. For more custom scenarios HTML/JScript Web Resources interacting with CRM's REST and SOAP endpoints will be explored. On the server side developers will build on their existing knowledge to build more advanced plug-ins and processes that extend CRM. CRM Solutions are essential for delivery of any CRM project so we will explore the tools and techniques that can be used for managing customizations. CRM Online and Windows Azure are key parts of Microsoft cloud strategy and will be covered. Students will complete the labs provided in the course to get hands on experience on set up and configuration. Register here

Please Note: For Accelerate trainings, GSIs, Recruited Partners and Existing Partners Growing Capacity attend for free. For all other trainings, only GSIs attend for free. Approach your Readiness Champ (list below) for the relevant discount codes.

Microsoft CRM on Dynamics Learning Portal (DLP)

Hot Topics

Microsoft Dynamics CRM 2016 Readiness New Release – Sales & Technical

One of our bold ambitions at Microsoft is to reinvent productivity and business processes. Microsoft Dynamics CRM 2016 includes new enhancements that will further that ambition. You will find the latest Microsoft Dynamics CRM 2016 Readiness New Release assets here. Please check back often.

Dynamics CRM | Mobility for Technical

Mobile is everywhere. Bring your own device is today’s reality. Learn how Dynamics CRM works for a mobile workforce.

Dynamics CRM | Customer Service Capability - Field Service

Organizations empowered by intelligent customer service increase advocacy and loyalty to their brands by creating effortless experiences that are a natural extension of the way people engage day to day. Dynamics empowers customers through their choice of self and assisted service options; empowers agents to deliver fast, informed and effective resolutions; and seamlessly incorporates field solutions when there is a need for onsite help.

Videos

New video titles: CRM 2016 Content Plan, Value Proposition, Readiness, Platform Solution Framework, Data Loader Service etc.

Microsoft Dynamics CRM 2016 Series / Level 100

Deployment Choices and Economics for Microsoft Dynamics CRM / Level 100

Making it Real with Industry Solutions from Microsoft Dynamics CRM / Level 100

Competing to Win with Microsoft Dynamics CRM / Level 100

Microsoft Dynamics CRM Yammer Groups

Join the relevant Yammer groups if you have yet do so!

· Australia Dynamics Community

· Asia CRM Partner Community

· Dynamics Marketing

· Parature, by Microsoft

Dynamics AX Readiness Update Event Recording Available

The AX Readiness Update Live Show took place on November 16th with an audience of 1,750 partners attending. If you were unable to attend the event, click here to view the recording on DLP. Be sure to take this opportunity to catch up on critical updates along with all of the selling and technical information!

Latest AX News and Views

Inside Microsoft Dynamics AX Blog (Link here)

Updates at Cloud Speed: Simplify your update experience with a solution that fits your business

Upcoming Trainings

AX Accelerate for Microsoft Dynamics

Type: Technical (L400)

Audience: Senior Professionals with experience in ERP products

Cost: $1600 USD

Product: Microsoft Dynamics AX

Duration: 4 Days

Location: Virtual Sessions (February 01 - March 17), Instructor Led Sessions, (March 15-17), Sydney

AX Accelerate is a cross-training functional program for individuals who have experience with Enterprise Resource Planning systems, but are new to Dynamics AX. This intensive hybrid training utilizes a mix of training activities, including virtual classes and self-paced time, and merges product and business process based on the core fundamentals of the Microsoft Dynamics AX solution for both Financials and Supply Chain. Attendees will gain hands-on experience through case studies, labs, discussions and certification content that will help build a successful start in AX consulting practices WW. The course kicks-off with a 1-hour prep session and is followed by 9 days of 3-hour virtual sessions and then finishes with a 3-day in-person workshop where individuals will form teams and implement the case study in a real AX environment. Register here

Warehouse Management System Workshop for Microsoft Dynamics AX 2012 R3

Type: Technical (L400)

Audience: Senior Professionals with experience in ERP products

Cost: $1600 USD

Product: Microsoft Dynamics AX

Duration: 3 Days

Location: Sydney (8-10 Dec)

This 3-day instructor-led training helps accelerate your knowledge of the Warehouse Management Systems features introduced in Microsoft Dynamics AX 2012 R3. You will walk through product setup activities and real-world scenarios using guided examples that use the new features. Register here

Please Note: For Accelerate trainings, GSIs, Recruited Partners and Existing Partners Growing Capacity attend for free. For all other trainings, only GSIs attend for free. Approach your Readiness Champ (list below) for the relevant discount codes

Microsoft CRM on Dynamics Learning Portal (DLP)

Microsoft Dynamics 'AX 7' Performance, Reliability and Scale / Level 200

An Introduction to the Microsoft Dynamics 'AX 7' User Experience / Level 200

Microsoft Dynamics ‘AX 7’ Security / Level 300

Hot Topics

Microsoft Dynamics AX: Retail and Commerce

Our vision is to empower enterprise and midsized retailers to be dynamic by delivering a complete shopping experience with a seamless and differentiating solution for point of sale (POS) multichannel management, store operations, e-commerce, merchandising, financials, supply chain, and more.

Welcome to Power BI

Power BI is an increasingly important asset in the Dynamics portfolio of ERP solutions. Power BI is used by customers in all verticals to build BI and reports. To keep up with market demands, start your learning on Power BI here!

Comments (0)

Skip to main content