Top 5 questions regarding the move to the Australia Datacentres for Office 365 Customers


Previously we announced that we would move the core data for all existing customers to Australia. With the revised program approach launched this week (15/7/2016), customers who want to move their core data need to specifically request a move in order to guarantee they will be moved.

Here are the 5 top questions/answers;

Q: How to request a data move 

A: Request period begins on the August 1, 2016 and is available on the Office 365 Admin Center – Existing Office 365 customers will need to submit a request before the deadline October 31, 2016 in order to have the customer data of their participating Office 365 services moved to their new region. Full Details on how to request your data to be moved to the Australian datacentre is available here.

Q: What happens during and after the move?

A: Latest updates on this experience is available here

Q: Tell me more about the New datacentre regions for other Microsoft Services 

A: See Microsoft Services for Microsoft Dynamics  Azure services by region.

Q: What are the most frequently asked questions for Office 365 data move in Australia

A: All FAQ for the datacentres moves can be found on TechNet site

Q: Where can I direct my customers ?

A: If your customers have more questions regarding the move direct them to aka.ms/move for up to date information and feel free to post this URL on your  website to direct customers to your FAQ for the datacentres moves

Comments (4)

  1. John Dwyer says:

    Thanks for this Marnie.

    Some additional resources which may be valuable when talking to your customers about this program are the customer ready data sheet which can be downloaded from http://aka.ms/dataresidencyoption and the performance tuning and troubleshooting resources at http://aka.ms/tune. There is also a comprehensive training program on Office 365 performance tuning at http://aka.ms/learnofficetuning.

    Should you have questions regarding the program you can email aumove@microsoft.com.

  2. DPritchard says:

    Great information Marnie. But I will point out that there are only 4 questions and one of them is “What are the most FAQ for Office 365 data move in Australia”. 😉

    Not trying to take away from the information provided though…I just had a chuckle is all 🙂

    1. Yes indeed, I clicked publish not save … the world of digital and #marniefails 🙂

      1. DPritchard says:

        Whoops! Well you’re all over it anyway. 🙂 Be careful not to let that hashtag out too much!

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