CUSTOMER RELATIONSHIP MANAGEMENT – March 2014 Readiness Update

Virtual Convergence 2014

Can’t make it to Atlanta this year? You can still attend Convergence via Virtual Convergence, the no-cost, online event. Tune in the morning of March 4, 2014 for live broadcasts including the pre-show and keynote address, followed by general sessions. Come back after the event for on-demand access to hundreds of session videos. Register today and return March 4-6 for the live event.

Get ready for Microsoft Dynamics CRM spring release 2014

To prepare for the upcoming release of Microsoft Dynamics CRM, the Getting Ready Guide has been updated to include information on readiness events and materials focusing on this new release. This document will continue to be updated as new materials become available over the coming months.  Check out Addendum I in the Getting Ready Guide to find out more.

Microsoft Dynamics CRM spring release 2014 Training Blitz

Save the dates: April 9, 2014 and April 10, 2014 for online training, designed for the following roles:

· Marketers

· Sales Specialists

· Presales Specialists

· Functional consultants

· Technical consultants

· Developers Registration info coming soon.

Microsoft Dynamics CRM Enterprise Academy
This training provides 300-level technical training to help address the unique needs of your enterprise customers. Drive more architectural type knowledge into deals and implementations, and access technical content designed by R&D and Microsoft Services. All material is based on the new features and functionality of Microsoft Dynamics CRM 2013. Sessions are scheduled for the coming months – register today.