CUSTOMER RELATIONSHIP MANAGEMENT – February 2014 Readiness Update

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Microsoft Dynamics CRM 2013 exams available now

All Microsoft Dynamics CRM 2013 exams are now available through Prometric. The English versions of the exams are currently available; Spanish, German, French, Japanese, and Simplified Chinese versions are scheduled to be available in March.

· MB2-703 Microsoft Dynamics CRM 2013 Customization and Configuration

· MB2-702 Microsoft Dynamics CRM 2013 Deployment

· MB2-701 Extending Microsoft Dynamics CRM 2013

· MB2-700 Microsoft Dynamics CRM 2013 Applications

New Microsoft Dynamics e-learning

· Installation and Deployment in Microsoft Dynamics CRM 2013

· Customization and Configuration in Microsoft Dynamics CRM 2013

· Extending Microsoft Dynamics CRM 2013

· Integrating Microsoft Dynamics CRM 2013 and Microsoft SharePoint

New Microsoft Dynamics CRM Sales and Presales assessments coming soon

Updated versions of the Sales and Presales Assessments for Microsoft Dynamics CRM are in development and should be available in late February. These new assessments will be required for the CRM Competency in the future – watch for these assessments and take them in order to maintain your CRM competency.