CUSTOMER RELATIONSHIP MANAGEMENT – September Readiness Update

Licensing Quick Reference Guides for Microsoft Dynamics CRM 2013 and CRM Online

Review the following pricing documents for the upcoming release of Microsoft Dynamics CRM:

· Microsoft Dynamics CRM 2013 On-Premises Licensing Quick Reference Guide: This one page document provides an overview of how to license Microsoft Dynamics CRM 2013 for on-premises deployments.

· Microsoft Dynamics CRM Online Licensing Quick Reference Guide: This one page document provides an overview of how to license Microsoft Dynamics CRM Online for cloud deployments.

New training: Implementing Microsoft Dynamics NAV and GP with Office 365

Learn how Microsoft Dynamics NAV and GP integrate with Office 365 and be better prepared for customer demonstrations by viewing the courses for Microsoft Dynamics NAV 2013 and Microsoft Dynamics GP 2013.

Microsoft Dynamics CRM 2013 regional operations sessions

Microsoft Dynamics Operations has scheduled instructor-led training sessions available regionally (Americas, EMEA, APAC) in September 2013 to provide an overview of the operational impacts of the upcoming Microsoft Dynamics CRM release. These sessions will also be recorded and posted online later in September.