System Update Readiness Tool is included as a part of Windows 8 and Windows Server 2012

Recently, while investigating an issue related to a .NET Framework hotfix installation problem, I reviewed the contents of the System Update Readiness Tool knowledge base article.  I noticed that the contents have been updated since the release of Windows 8.  Instead of needing to download and run a separate tool, the diagnostic and repair functionality…

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My adventures with Windows LIVE ID and Xbox LIVE gamertags

I recently had an interesting experience while trying to transfer an Xbox LIVE gamertag to a new Windows LIVE ID, and I decided to post what I learned from this process in the hopes that it will help others avoid this type of hassle in the future.  If you don’t want to read the full…

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TurboTax 2009 can fail to install because it thinks the .NET Framework is not installed, even when it is

I’ve heard from a few customers over the past few days who have had trouble installing the new 2009 version of TurboTax.  In the cases I’ve heard about so far, the installer for TurboTax reports that the .NET Framework 3.5 SP1 is not correctly installed and instructs the user to re-install it.  Unfortunately, attempts to…

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My WinISP file server has been retired – please use my SkyDrive site instead

I have heard from several folks over the past couple of weeks who have had trouble downloading the tools and samples that I have posted on my old file server (http://astebner.sts.winisp.net).  That site has been retired by the group that was hosting it, and so none of those links will work anymore.  I have recovered…

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Notes about a couple of possible issues while using the SubInAcl tool

******************************** Important note – if you were referred to this blog post from this knowledge base article and are having trouble running SubInAcl or reset.cmd, please try the steps listed in my other blog post first – http://blogs.msdn.com/b/astebner/archive/2006/09/04/solving-setup-errors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx. ******************************** A while back, I posted some instructions for using a tool from the Windows Resource Kit…

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Information about the err.exe tool I use to look up error codes when debugging setup issues

When I am attempting to investigate a setup-related failure, I typically end up looking at verbose log files.  These log files can contain information about a wide variety of failures, and the failures will typically include some detailed error information (such as the information reported by the GetLastError and FormatMessage APIs or something equivalent to…

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