How to manually reset Digital Rights Management (DRM) in Windows Vista


I have a system with Windows Vista and have been using Media Center to watch DRM-protected content for a while.  Recently, I upgraded some hardware on my system, and now I can no longer view any DRM-protected content in Media Center.  After some web searches, I found one of your old blog posts that describes a similar type of error message in Update Rollup 2 for Windows XP Media Center Edition 2005.  However, that post and the knowledge base article it refers to appear to be specific to older versions of Windows.

I have read that some types of hardware upgrades can cause DRM to stop working in Windows, and I suspect that is what is happening to me.  How can I reset DRM on my system so that I can view protected content inside of Windows Vista Media Center again?


The knowledge base article linked in that old blog post (located at contains information that is applicable to Windows Vista as well as older versions of Windows, but it does not specifically state that it applies to Windows Vista.

According to this knowledge base article, you can reset DRM by deleting the files in the DRM folder on your system (but make sure to not delete the DRM folder itself because that can cause other problems on your system).

The default location of the DRM folder in Windows Vista is c:\ProgramData\Microsoft\Windows\DRM, but it might not be in the same location on every system.  To reliably determine the location of the DRM folder on your system, you can look up the data in one of the following registry values:

For 32-bit versions of Windows Vista:


For 64-bit versions of Windows Vista:


Note - the DataPath value is in binary format, so you will have to double-click on the DataPath value in regedit.exe and look at the right-hand column of the Edit Binary Value dialog box that appears to see the plain text version of the path.

Comments (7)
  1. Aaron Stebner has a tip on how to reset DRM on recorded TV files, useful if you upgrade your Media Center

  2. Amillennialist says:

    Thanks for the tip!  Worked great!


  3. NSA says:

    I just switched to Internet Explorer from Firefox and *poof!*  It worked!  How lame that they would limit the browser that could download an update…

  4. JB says:

    what if I don't even have a DataPath to edit??  all mine shows is (Default)

  5. Hi JB – This could be happening if your version of Windows is 64-bit and you're looking at the registry key listed in the 32-bit item in this blog post.  Can you double-check that and see if you have a DataPath value in the 64-bit location?  If not, in most cases, the default location is c:ProgramDataMicrosoftWindowsDRM, so I'd suggest looking to see if you have that folder on your computer.

  6. joe scarcella says:

    I'm not of the computer generation, but had to get a KitKat 4.4, since everything these days is computer related.  My computer is google dictated, and when I first got it browser stopped working, after days of reading, I tried a DRM reset.  Which stopped the coloured line running across screen and I was able to use the browser.  6 months later I had the same problem and did the same thing.  I haven't had a problem for some time now, but my browser has stopped, and I'm not sure I should ever have reset the DRM.  I have a big problem and am rather pissed off, due to the fact that everyone I spoke to before buying tablet told me " oh it's so easy, you can't stuff things up, just play around on it"!  Arrrggghhh!  I

    Now my tablet is useless and I don't k ow what to do.  I didn't know about proper two step verification (nothing in manual), and I can't believe google takes our money yet doesn't have a phone line for people like me to get help.  Should I just do another DRM?  I haven't because this time it keep telling me to sync (and then in settings it says sync isn't working).  If you have any ideas, pls help, though I know this is very vague.

  7. Hi joe scarcella – This blog post contains information that is specific to the digital rights management (DRM) components in Windows.  I don't have any experience working with KitKat-based devices, so I would suggest searching on Android forums to see if there are any steps posted there that you can try to get things working again on your device.

Comments are closed.

Skip to main content