More details about protected content playback errors in Update Rollup 2


I have previously posted blog entries (here, here and here) about protected content playback errors that we have seen in some cases after installing Update Rollup 2 for Windows XP Media Center Edition 2005.  I created a new article that contains detailed information about this problem as we work on a fix.  I have posted the following information in this article:



  • A combination of all of the previous information in a central location

  • Additional information about how to troubleshoot and diagnose the root cause

  • How to try to workaround the problems until we can finish testing and publish a fix

  • Some of the causes of the issue we have seen so far

I know that it is very painful to not be able to view your content in Media Center due to these issues, and I assure you that we are dedicating significant time and effort in understanding the root causes and fully testing fixes that we hope to have available soon.  I apologize for the inconvenience in the meantime.


 

Comments (5)

  1. Bullsquid says:

    I am getting the digital audio error. I read somwhere that if you tune into OTA digital programming, that the playback error goes away. Is it possible to view digital programming on the OEM tuner with the mediacenter? When I set up my channels I see no digital channles on my tv guide.I di have digital OTA on my TV set though. If I split the cable on the TV output do you think it is possible for mt computer tuner to receive the digital signal?

  2. Hi Bullsquid – I am not sure I understand your scenario. Are you seeing a Digital Audio Service overlay when you try to watch TV programs? Or is it some other error? As long as you have an ATSC (digital) tuner card in your Media Center system, you should be able to view over-the-air digital programming in this manner.

  3. Kevin says:

    Aaron, thank you for your attention on this issue. Many of us are Yahoo! Music users whose subscription tracks lost their "portability" after installing Rollup 2. One common thread seems to be wmvcore.dll version 10.0.0.4332. A Yahoo! group discussion of this licensing issue appears <a href="http://groups.yahoo.com/group/yme-feedback/message/2439>here. </a>

    It seems very much that the long-term respectability and success of the Windows DRM platform is closely tied to the ability of partners (Yahoo Music, Napster, Rhapsody) being able to deliver what they promise to the overwhelming majority of their subscribers. But many of us have been unable to use these services for months, and the bug seems so far to be Microsoft’s. Of course, bugs are not unusual or unexpected, and no one can be faulted for running into unexpected problems. But this has been unresolved for months and months. Is there any light on the horizon for a fix? Or should we give up on subscription music and surrender to the siren song of iTunes and the iPod?

  4. mary says:

    I receive the "restricted content" message when I attempt to watch the premium channels on my HP Media Center.  On occasion I am able to find a movie that will play without the content restriction but it is very frustrating.  Any help would be greatly appreciated.

  5. Hi Mary – I am not clear from your post, have you tried the workarounds posted at http://blogs.msdn.com/astebner/articles/513660.aspx yet?  If not, can you please try those and see if they help at all on your system?

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