Guidelines on enabling, configuring and troubleshooting ActiveX Installer service (Axis)

Hi everybody! In this Blog you will find instructions on how to locally enable, configure and troubleshoot the AXiS service.  The ActiveX Installer Service (AXIS) was first introduced in Windows Vista and currently available in Widows 7 and Windows 2008 R2. The service purpose is to allow IT Admins deployment of ActiveX® controls by using…

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Things to do when troubleshooting Internet Explorer Terminal Server and Profiles issues.

Hi Everybody! In this blog post we are assuming you have deployed Internet Explorer as a Desktop or Published Application in  your environment and encounter some abnormalities.   Some of the abnormalities may include the following configuration and symptoms: User logon account is configured to use mandatory user profile or hybrid when using citrix. User logs…

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How to Determine the CLSID of an ActiveX-Control ?

Hi Everybody! In this blog I would like to share a method and tools used to help determine what the CLSID of an ActiveX Control that may generate a warning when using the security-option “Run ActiveX controls and plug-ins” with “Administrator approved” settings. It is not always obvious which control a webpage from the Internet…

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How to troubleshoot IE Enhanced Security warning "Content from the website listed below is being blocked by the Internet Explorer Enhanced Security Configuration" ?

Hello Everyone! This is Vinod from the IE team and I would like to share an informative concept about the IE Enhanced security feature which I discovered. Scenario: User of a Terminal Server, still getting a Warning even after the administrator disabled it via Server Manager or Script. In the Terminal Server environment we have…

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Internet Explorer Maintenance brndlog.txt, what is it and how to use it when troubleshooting?

The brndlog.txt file shows how Internet Explorer was branded during user logon. The Brndlog.txt is the log file generated by the IE client-side extension iedkcs32.dll. This file contains branding information from IE Maintenance Policies and will be the most important item to gather during troubleshooting IE Maintenance Policies.   IMPORTANT: Windows 8 with Internet Explorer…

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Supportability of Customizing the Default User Profile from the IE Core Perspective

Hi Everybody! I would like to share information that was clarified through a case I worked. Recently the platforms team changed their support stance on the customization of the Default User Profile due to shell related problems with unexpected registry entries and missing file issues related to the customized profile. As a result, several options…

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How to configure Internet Explorer security zone sites using group polices

To configure Internet Explorer security zones sites using group policy, we have two options: Internet Explorer Maintenance policy Windows 8 with Internet Explorer 10 deprecates IEM in favor of a more robust tool called Group Policy Preferences. Read More… Site to Zone assignment list (Currently the Prefer method. Always use Administrative template over IE Maintenance.) Apart…

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Using /run32 Procmon command line argument for 32-bit procmon log analysis

In this post, I like to share a scenario that you may find when trying to open a procmon pml file that was captured on a 32bit operating system and trying to open it from a 64bit client machine. If you find your self asking someone to gather some process monitor from a 32-bit client machine…

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Introduction to Support Diagnostics Platform (SDP)

Hello everyone! In this blog we like to share some information about the IE Support Diagnostic Platform (SDP) utility used by our Support teams. The SDP is simply a manifest to be use by the Microsoft Support Diagnostic Tool and designed for specific product/services case scenarios. The SDP Tool will collect relevant registry data, configuration…

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How can we locate the codebase objects using Fiddler?

Hi everyone! Gary Ranne here from the IE Team with a quick tip on how to use Fiddler to identify codebase objects on a webpage. With the inception of the ActiveX installer service it is even more important to be aware of the location that ActiveX controls are being installed from. Frequently, this can be done simply…

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