Collecting the Application and System Event logs

In this quick blog post, we are sharing steps you can follow to help gather the Application and System event logs that are often requested when troubleshooting Browsers related scenarios by our Browsers Support team. This can also be useful for other Windows related troubleshooting steps. The Batch file can be modify to meet your…

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Temporary Internet Files Setting Reference

This is an informational blog and intended to help you familiarized where is the Browser History / Setting  / Temporary  Internet files Tab configured in the registry. The Default configuration is set to Automatically to help optimize performance. Reminder: We do not recommend changing from the Automatically default setting as it can impact your client…

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Troubleshoot Browser scenarios using Problem Step Recorder (PSR.EXE)

Hi there! In this blog post, we are sharing the PSR windows build-in tools you can use to help record scenarios that are not always easy to explain over the phone. The Problem Steps Recorder (PSR.exe), was first shipped in Windows 7 (and above). This tool enables the collection of the actions performed by a user…

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How to enable Blob-Downloads in IE through in Trusted Sites

This post covers the File Download IE setting, IE Zone settings and Saving files locally using Blob and msSaveBlob. In case you want to limit the users to download files in the Internet zone, you can disable the “File Download” option in the Internet security zone. By that, users are only able to download files…

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How do I set the home page in Edge?

In this blog we will cover how you can setup your homepage and also your Start Page. CONFIGURE YOUR HOMEPAGE: In Microsoft Edge, select More … > Settings, and then scroll down to select View advanced settings. Turn on Show the home button, select A specific page, type the URL of the home page you…

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Is there a way to manage the About:Flags page in MS Edge?

Yes, there is a group policy you can use to help you manage the about:flags page in Microsoft Edge. The Policy is available in both Computer and User Configuration administrative templates. GPO Details: Policy name: Prevent access to the about:flags page in Microsoft Edge Category Path: User or Computer Configuration\Administrative Templates\Windows Components\Microsoft Edge\ Supported On:…

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How to reset IE11 to default configuration via a script?

Here are some options to reset IE to default settings via a script or command line. This is a command that will get the Default settings. From Elevated command prompt type: (User interaction is needed to complete. The option to delete user personal setting will come up). rundll32.exe inetcpl.cpl ResetIEtoDefaults There is a PowerShell Script…

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Can I add the same website address to both local and trusted site zones?

Great question and the answer is No. You can have one URL(Same Exact) per Zone and if the Site already exist on another Zone, lets say you had it in the intranet zone and now wants to add it to the trusted site zone a warning should come up. Here is a sample scenario you…

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Windows 10 with Internet Explorer 11 some website graphic icons are missing

I am Hari from the Browser team sharing some scenarios where web font’s icons are missing when loading web applications using these highly used web HTML font  Icons (“Example: font-awesome, @font-face, graphic shell-icons, GDI fonts”) and share a few informative resources. Here is a list of key words covering the different terms used to describe…

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How to find out Microsoft EDGE Version and ProgID?

Here is an example on different options you can use to find this information. NOTE: The ProgID may be different and used the information below as a guide. Finding the MS Edge version using the UI To check which version of Microsoft Edge you are using follow the below steps: Open Microsoft Edge. Select More actions…

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