IIS Admin Service cannot start with error 0x80004015


 


Symptom:


 


IIS Admin Service cannot start. IIS manager shows a blank window.


It throws error code 0x80004015, “The class is configured to run as a security id different from the caller”, when starting the service.


 


Troubleshooting:


And error is found in event log when starting IIS admin service.


Event Type:        Error


Event Source:    W3SVC


Event ID:              1036


Description:


A failure occurred while initializing the configuration manager for the World Wide Web Publishing Service. The data field contains the error number.


 


Data:


0000: 80070005


The error code 80070005 means “Access Denied”.


 


Together there are other errors in the event log, for example


Event Type:        Error


Event Source:    CryptSvc


Event ID:              512


Description:


The Cryptographic Services service failed to initialize the VSS backup “System Writer” object.


 


Details:


System Writer object failed to subscribe to VSS.


 


System Error:


Catastrophic failure


No file system or registry “access denied” error can be captured by Process Monitor.


 


Check the services and compare the status/startup to a default system.


The following services are all in running status:


·         Remote Procedure call


·         Secondary Logon


·         Distributed Transaction Coordinator


·         DCOM Server Process Launcher


 


 


 


 


Solution:


The issue was resolved after we added the “SERVICE” and “Administrators” accounts back to the “Impersonate a Client after Authentication” setting and rebooted the server.


1.       Start -> Run -> GPEDIT.MSC.


2.       Navigate to Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> User Rights Assignment.


3.       Double-click ‘Impersonate a client after authentication’.


4.       Make sure that at least Administrators and SERVICE exist. If not add them and restart.


 


Regards,


 


Juntao 


 

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