Once in a while, a customer will come and mention that their release is not asking for approvals and is kind of stuck in the deployment queue. Last week also one of the customer reported the same.
To debug this problem, we did the following: -
- 1. We looked at the queue for that specific environment by clicking on the "view queue" mentioned in the above image and observed that there is a deployment that is waiting for approval from last 1 week.
2. We looked at their release definition and observed that the queue setting on the environment was set to deploy 1 release at a time.
3. So we suggested them to either approve/reject their pending release or change the queue settings to have more # of deployments run in parallel on that environment which solved their problem.