This one is a quick tip. I recently upgraded to Office 2013 RTM and wanted to use the excellent Power View feature which is now an integral part of Excel! However, after I setup my tables (actually I used the Power Pivot data model) I was consistently presented with the below error message whenever I tried to open the Power View add-in: “The operation has timed out” with a title of “Power View error”.
If you encounter this, my tip to you is to reinstall the Silverlight runtime on your PC. I don’t know exactly why, but that was in some way causing the above issue. I hope it will save you a few hours of troubleshooting!
This also fixed the problem for me. I uninstalled Silverlight 5 and reinstalled itm which then corrected the issue. Thanks for the tip.
I had the same issue. I un-installed Silverlight and re-installed. The PowerView add-in works in Excel 2013 for a day. Then the next day, the time out error returned the following day.
Oddly enough, I did a reinstall and it worked again… However after a reboot its back to this error. A reinstall fixed it again and yet a reboot brought the error back. Any idea of the root cause?
This works for me, however it only works for 2 or 3 sessions of powerview, then the Time out message returns. Any ideas?
After installing silverlight it worked, but if I log off and then log back on, Power View no longer works, any advice?
I have the same issue. uninstall, reinstall silverlight, then it works for a little while. reboot, then it stops working. or just works for some random time, then stops working. HELP!
well, almost a month later, I think I found out why. I hope this helps someone else. in my case, it is a registry value called AllowLaunchOfElevatedTrustApps for Silverlight. A value of 1 fixed the problem.
HKLMSoftwareWow6432NodeMicrosoftSilverlightAllowLaunchOfElevatedTrustedApps and set DWORD to 1
Thanks for the tip. changing that registry key and restarting excel did the trick here.
I set the registry Key to 1, but next time whien I start up my PC it,s jumped back to 0 and the problem remains. Could it be due to admin rights?
I change the number to 1, but it keeps jumping back to 0. Any clue why? Could it be an admin rights issue?
I have edited the registry key(s) noted and no matter what I am forced to reinstall silver light if I shutdown. That being said, even if these workarounds worked, how would a normal business user know how or even want to perform these changes. I cant have my users uninstall / reinstall silver light or change registry keys. Any word from MS on this?
Amazing ! That does work. Thank you for putting an end to tremendous frustration and hours of extensive troubleshooting power and powerman !
Thanks!!!!
Changing the registry key worked for me. Did not need to restart excel.