Unable to Run CRM 2011 and CRM 2013 reports ‘Sys’ is undefined

As a continuation of one of the unique issues on CRM Reports which I have described in one of my old blogs http://blogs.msdn.com/b/arpita/archive/2012/07/21/microsoft-dynamics-crm-2011-unable-to-run-any-reports-due-to-missing-security-role-in-default-organization.aspx, I was surprised to see another cause of this issue which pops up with exactly same error message.   If you see fiddler traces it fails exactly on these page WebResource.axd, ScriptResource.axd, Reserved.ReportViewerWebControl.axd…

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Reading Pane for any CRM Entity displays Outlook Contact Card in Outlook Client for CRM

In this article, I am covering the issues and scenarios we face with Dynamics CRM functionality when an older version of Outlook is un-installed and a user upgrades or installs newer version of outlook again in same machine.  As we all know CRM for outlook client is widely used by CRM users which gives them…

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How publishing of customization is related to CRM StringMapBase table.

StringMapBase table in CRM database is one of the most interesting table I recently came across when I faced an issue while publishing any kind of customization in my CRM environment. So, finally I decided to shed some light on this table and how we can fix one peculiar issue related this table . This…

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How To Find Default Organization For Any User In Multiple Organization CRM Deployment

  -Log in to SQL Server where we have CRM databases <org>_MSCRM and MSCRM_CONFIG. We have 4 different tables from where we will have to fetch the user entries.   -SystemUserBase, -SystemUserOrganizations, -SystemUser and then -Organization   Refer to the following diagram which will help you understand how different tables are related for a specific…

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Microsoft Dynamics CRM 2011 log-in issue due to AD FS Certificate Rollover

Recently, we came across an interesting issue where in without changing anything in CRM server or ADFS server , authentication starts failing for all users . Every time when we try to access CRM external URL or CRM internal URL we  get prompted continuously for URL https://<auth.domain.com>. Once we enter our credentials we receive following…

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