60% of all business calls end in a Voicemail system

· 40% of all working Belgian people feels “overloaded with information”

· 60% of all business calls end in a Voicemail system

· 67% of business instant messaging conversations end in a phone call

· The last 2 year 34.6 million euros was wasted on “Voicemail conversations” (people tend not to listen to voicemails)

· The average information worker receives 51 messages per day, across 7 different media

· More than 50% of employees spend more than 2 hours per day on reading and replying to e-mails

· For 15% of them the usage of e-mail has grown to 4 hours a day. 50% of their working day on e-mail

· For 50% of all phonecalls made the number to be dialed is looked up first in a different source than the phone

Sources: Living Tomorrow, MacMountain Report, Gartner Group Report, Mathew Cain, 2007, Research Microsoft in cooperation with Harris Interactive, 2007, Symantec