Experiencing Data Access Issue in Azure Portal for Many Data Types – 04/12 – Resolved

Final Update: Thursday, 12 April 2018 11:44 UTC

We've confirmed that all systems are back to normal with no customer impact as of 04/12, 11:15 UTC. Our logs show the incident started on 04/12, 10:55 UTC and that during the 20 minutes that it took to resolve the issue approximately 11% of customers experienced data access in the Azure Portal and in the App Analytics Portal.
  • Root Cause: The failure was due to performance degradation in one of our dependent platform services.
  • Incident Timeline: 20 minutes - 04/12, 10:45 UTC through 04/12, 11:15 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


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