Experiencing Data Access Issue in Azure Portal for Many Data Types – 03/31 – Resolved


Final Update: Saturday, 31 March 2018 05:48 UTC

We've confirmed that all systems are back to normal with no customer impact as of 03/31, 05:25 UTC. Our logs show the incident started on 03/31, 04:45 UTC and that during the 40 minutes that it took to resolve the issue 5% of customers would have experienced data access issues in
South Central
.
  • Root Cause: The failure was due to issues with the back-end storage service in the South Central region.
  • Incident Timeline: 40 minutes - 03/31, 04:45 UTC through 03/31, 05:25 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Mohini


Initial Update: Saturday, 31 March 2018 05:12 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Gaps. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
  • Work Around: None
  • Next Update: Before 03/31 07:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Mohini


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