Experiencing Data Access Issue in Azure Portal for Many Data Types – 01/30 – Resolved

Final Update: Tuesday, 30 January 2018 09:16 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/30, 09:04 UTC. Our logs show the incident started on 01/30, 08:40 UTC and that during the 24 minutes that it took to resolve the issue ~11% of customers might have experienced data access issues.
  • Root CauseThe failure was due to an issue in one of our dependent platform services..
  • Incident Timeline:   24 minutes - 01/30, 08:40 UTC through 01/30, 09:04 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


Initial Update: Tuesday, 30 January 2018 08:55 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
  • Work Around: None
  • Next Update: Before 01/30 11:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.

Skip to main content