Experiencing Data Access Issue in Azure Portal for Many Data Types – 01/19 – Resolved

Final Update: Friday, 19 January 2018 12:33 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/19, 12:00 UTC. Our logs show the incident started on 01/19, 11:40 UTC and that during the 20 minutes that it took to resolve the issue 11% of customers experienced data access issues while accessing through azure portal.

  • Root Cause: The failure was due to an issue in one of our dependent platform services.
  • Incident Timeline: 20 minutes - 01/19, 11:40 UTC through 01/19 12:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


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