Final Update: Friday, 29 December 2017 21:34 UTC
We've confirmed that all systems are back to normal with no customer impact as of 12/29, 21:03 UTC. Our logs show the incident started on 12/29, 20:31 UTC and that during the 32 minutes that it took to resolve the issue 5% of customers experienced data access issue while accessing through azure portal.
- Root Cause: The failure was due to an issue in one of our dependent platform services
- Incident Timeline: 32 minutes - 12/29, 20:31 UTC through 12/29, 21:03 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
Initial Update: Friday, 29 December 2017 21:16 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
- Work Around: None
- Next Update: Before 12/30 00:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.