Experiencing Data Access Issue in Azure Portal for Many Data Types – 10/27 – Resolved

Final Update: Friday, 27 October 2017 14:32 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/27, 01:20 UTC. Our logs show the incident started on 10/27, 12:55 UTC and that during the 25 minutes that it took to resolve the issue, around 6% of customers experienced data access for data in West Europe.

  • Root Cause: The failure was due to issue with the back end storage service in the west Europe region.
  • Incident Timeline:  0 Hours & 25 minutes - 10/27, 12:55 UTC through 10/27, 01:20 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


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