We've confirmed that all systems are back to normal with no customer impact as of 10/27, 01:20 UTC. Our logs show the incident started on 10/27, 12:55 UTC and that during the 25 minutes that it took to resolve the issue, around 6% of customers experienced data access for data in West Europe.
- Root Cause: The failure was due to issue with the back end storage service in the west Europe region.
- Incident Timeline: 0 Hours & 25 minutes - 10/27, 12:55 UTC through 10/27, 01:20 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.