Experiencing Data Access Issue in Azure Portal for Many Data Types - 07/12 - Resolved


Final Update: Wednesday, 12 July 2017 23:24 UTC
We’ve confirmed that all systems are back to normal with no customer impact as 7/12 10:40 PM UTC. Our logs show the incident started on 7/12, 10:25 PM UTC and that during the 15 minutes that it took to resolve the issue 10% of customers experienced data accessing issues in Azure and App Analytics portals.
  • Root Cause: The issue is due to issues in one of our back end services, which is responsible for data retrieval. The Complete RCA is pending with the back end team.
  • Incident Timeline: 15 minutes 7/12, 10:25 PM UTC  through 7/12 10:40 PM UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Praveen




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