Experiencing Alerting failure for Availability Data Type – 05/17 – Resolved


Final Update: Wednesday, 17 May 2017 02:57 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 05/17, 02:40 UTC. Our logs show the incident started on 05/17, 01:00 UTC and that during the 1 hour 40 minutes that it took to resolve the issue customers would have experienced failures in getting metric based alerts
  • Root Cause: Full RCA is still in progress, but preliminary RCA is pointing to issues with configuration.
  • Incident Timeline: 1 hour 40 minutes – 05/17, 01:00 UTC through 05/17, 02:40 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Praveen


Initial Update: Wednesday, 17 May 2017 02:24 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience failures in getting metric based alerts. The following data types are affected: Availability.
  • Work Around: none
  • Next Update: Before 05/17 04:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Praveen


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