We have confirmed that all systems are back to normal with no customer impact as of 03/23, 23:40 UTC. Our logs show the incident started on 03/23, 19:47 UTC and that during the 4 hours that it took to resolve the issue less than 0.01% of customers may have noticed data latency exceeding 2 hours in their continuous export pipeline .
- Root Cause: The failure was due to latency in one of our dependent platform services.
- Lessons Learned: We are investigating improvements internal monitoring telemetry which would lead to a seamless experience for customers in the same situation.
- Incident Timeline: 3 Hours & 53 minutes – 03/23, 19:47 UTC through 03/23, 23:40 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency in Continuous Export. The following data types are affected: All data types
- Work Around: none
- Next Update: Before 03/24 04:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.