Experiencing Data Latency for All Data Types – 03/23 – Resolved


Final Update: Friday, 24 March 2017 01:19 UTC

We have confirmed that all systems are back to normal with no customer impact as of 03/23, 23:40 UTC. Our logs show the incident started on 03/23, 19:47 UTC and that during the 4 hours that it took to resolve the issue less than 0.01% of customers may have noticed data latency exceeding 2 hours in their continuous export pipeline .
  • Root Cause: The failure was due to latency in one of our dependent platform services.
  • Lessons Learned: We are investigating improvements internal monitoring telemetry which would lead to a seamless experience for customers in the same situation.
  • Incident Timeline: 3 Hours & 53 minutes – 03/23, 19:47 UTC through 03/23, 23:40 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Harish


Initial Update: Thursday, 23 March 2017 23:50 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency in Continuous Export. The following data types are affected: All data types

  • Work Around: none
  • Next Update: Before 03/24 04:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Harish


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