Final Update: Thursday, 09 March 2017 04:00 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 03/09, 03:56 UTC. Our logs show the incident started on 03/09, 12:26 UTC and that during the 3 hours that it took to resolve the issue all Live Metric Stream customers would experience viewing Live Metric Stream data. Please refresh browser cache (CTRL + F5), if you still experiencing any issues with Live Metric Stream feature.
- Root Cause: The failure was due to issues with Live Metric Stream service, caused by the latest service deployment.
- Lessons Learned: Pending full RCA.
- Incident Timeline: 3 Hours & 30 minutes – 03/09, 12:26 UTC through 03/09, 03:56 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
Initial Update: Thursday, 09 March 2017 03:31 UTC
We are aware of issues within Application Insights and are actively investigating. All customers will experience issues with Live Metric Stream feature.
- Work Around: None
- Next Update: Before 03/09 06:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.