Experiencing Data Access Issue in Azure Portal for Many Data Types – 02/27 – Resolved


Final Update: Tuesday, 28 February 2017 00:40 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 02/27, 11:45 UTC. Our logs show the incident started on 02/27, 10:45 UTC and that during the 1 hours that it took to resolve the issue 10% of customers would have experienced failures while querying data using Application Insights and Application Analytics services.
  • Root Cause: The failure was due to an issue in our storage services.
  • Incident Timeline:  1 Hours – 02/27, 10:45 UTC through 02/27, 11:45 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Arvind


Initial Update: Monday, 27 February 2017 23:09 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal and AppAnalytics Service.

  • Work Around: None
  • Next Update: Before 02/28 01:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Arvind


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