Experiencing Alerting failure for Availability Data Type - 01/27 - Resolved


Final Update: Friday, 27 January 2017 03:00 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/27, 02:15 UTC. Our logs show the incident started on 01/27, 00:00 UTC and that during the 2 hours & 15 minutes that it took to resolve the issue customers, who had their web tests configured in Moscow location, experienced availability data gaps.
  • Root Cause: The failure was due to problems with network maintenance in Moscow datacenter.
  • Lessons Learned: Pending full RCA from networking team.
  • Incident Timeline: 2 Hours & 15 minutes - 01/27, 00:00 UTC through 01/27, 02:15 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Harish


Initial Update: Friday, 27 January 2017 00:50 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Alerting failure. The following data types are affected: Availability. Only customers who have availability monitors configured in Moscow location are affected.
  • Work Around: none
  • Next Update: Before 01/27 03:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.


-Harish


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