We’ve confirmed that all systems are back to normal with no customer impact as of 01/24, 16:00 UTC. Our logs show the incident started on 01/24, 15:30 UTC and that during the 30 minutes that it took to resolve the issue 15% of customers experienced Data Access Issues in the Azure Portal.
- Root Cause: The failure was due to an issue in one of our dependent platform services.
- Incident Timeline: 30 minutes – 01/24, 15:30 UTC through 01/24, 16:00 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.