Final Update: Wednesday, 31 August 2016 21:47 UTC
We've confirmed that all systems are back to normal with no customer impact as of 08/31, 9:30 PM UTC. Our logs show the incident started on 08/31, 8:00 PM UTC and that during the 1 hour 30 minutes that it took to resolve the issue all of the customers experienced delays or the failures in alerting.
We've confirmed that all systems are back to normal with no customer impact as of 08/31, 9:30 PM UTC. Our logs show the incident started on 08/31, 8:00 PM UTC and that during the 1 hour 30 minutes that it took to resolve the issue all of the customers experienced delays or the failures in alerting.
- Root Cause: The failure was due to the recent configuration changes in one of our back end components.
- Incident Timeline: 1 Hours & 30 minutes - 08/31, 8:00 PM UTC through 08/31, 9:30 PM UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Sapna
Initial Update: Wednesday, 31 August 2016 21:07 UTC
We are aware of issues within Application Insights and are actively working on it. All of the customers may experience Alerting failures. The following data types are affected: Availability.
Root cause has been isolated to recent configuration changes in one of our back end components. To address this issue we are working on the mitigation steps.
- Work Around: None
- Next Update: Before 08/31 23:30 UTC
-Sapna