Experiencing Alerting failure for Availability Data Type – 08/31 – Resolved


Final Update: Wednesday, 31 August 2016 21:47 UTC

We've confirmed that all systems are back to normal with no customer impact as of 08/31, 9:30 PM UTC. Our logs show the incident started on 08/31, 8:00 PM UTC and that during the 1 hour 30 minutes that it took to resolve the issue all of the customers experienced delays or the failures in alerting.
  • Root Cause: The failure was due to the recent configuration changes in one of our back end components.
  • Incident Timeline: 1 Hours & 30 minutes - 08/31, 8:00 PM UTC through 08/31, 9:30 PM UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Sapna


Initial Update: Wednesday, 31 August 2016 21:07 UTC

We are aware of issues within Application Insights and are actively working on it. All of the customers may experience Alerting failures. The following data types are affected: Availability.

Root cause has been isolated to recent configuration changes in one of our back end components. To address this issue we are working on the mitigation steps.  

  • Work Around: None
  • Next Update: Before 08/31 23:30 UTC

-Sapna



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