Experiencing Alerting failure for Availability Data Type - 08/15 - Resolved


Final Update: Monday, 15 August 2016 23:25 UTC

We've confirmed that all systems are back to normal with no customer impact as of 08/15, 22:15 UTC. Our logs show the incident started on 08/15, 21:55 UTC and that during 20 minutes that it took to resolve the issue most of customers might have experienced no data available in their availability reports.
  • Root Cause: The failure was due to downtime in dependent storage service that impacted our availability services.
  • Incident Timeline:  20 minutes - 08/15, 21:55 UTC through 08/15, 22:15 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Arvind


Initial Update: Monday, 15 August 2016 21:58 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience issue while accessing availability data. The following data types are affected: Availability.
  • Work Around: None
  • Next Update: Before 08/16 00:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Arvind


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