Experiencing Data Access Issue in Azure Portal for Many Data Types – 06/05 – Resolved


Final Update: Sunday, 05 June 2016 10:14 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 06/05, 09:15 UTC. Our logs show the incident started on 06/05, 06:35  UTC and that during the 2 hour and 40 minutes that it took to resolve the issue some customers would have experienced failures in using Application Analytics.
  • Root Cause: The failure was due to fault configuration issue in one of the back end service.
  • Lessons Learned: We have collected logs that we will use to further diagnose the issue and work on improvements that will reduce incidents like this in the future.
  • Incident Timeline: 2 Hour & 40 minutes – 06/05, 06:35 UTC through 06/05, 09:15 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Praveen


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