Experiencing Data Gaps for Many Data Types – 06/02 – Resolved

Final Update: Thursday, 02 June 2016 06:22 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/02, 06:00 UTC. Our logs show the incident started on 05/31, 22:00 UTC and that during the 32 hours that it took to resolve the issue approximately 0.2% of customers experienced data loss for many data types.
  • Root Cause: The failure was due to failures in one of the component of application insights.
  • Lessons Learned: We have collected logs that we will use to further diagnose the issue and work on improvements that will reduce incidents like this in the future.
  • Incident Timeline: 32 Hours & 0 minutes - 31/05, 22:00 UTC through 06/02, 06:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


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