Experiencing Data Latency for Exception Data Types – 05/21 – Resolved

Final Update: Saturday, 21 May 2016 19:41 UTC

We've confirmed that all systems are back to normal with no customer impact as of  Our logs show the incident started on 5/21, 18:16 UTC.  and that during the 57 mins that it took to resolve the issue some of customers would have probably experienced latency when accessing exception data type.
  • Root Cause: Complete RCA is pending from the team.
  • Lessons Learned: We are working on collecting telemetry logs to identify the root cause of this.
  • Incident Timeline: 57 minutes - 5/21, 18:16 UTC through 5/21,19:13 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


Initial Update: Saturday, 21 May 2016 18:48 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency when accessing their data. The following data types are affected: Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
  • Work Around: None
  • Next Update: Before 05/21 23:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.

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