Experiencing Data Gaps for Availability - 03/21 - Resolved


Final Update: Monday, 21 March 2016 22:38 UTC

We've confirmed that all systems are back to normal with no customer impact as of 3/21, 22:15 UTC. Our logs show the incident started on 3/21, 21:50 UTC and that during the 25 minutes that it took to resolve the issue 100% of customers experienced availability data loss.
  • Root Cause: The failure was due to incorrect deployment for one of the dependent services
  • Lessons Learned: Deployment process will be adjusted to avoid such issues happening in the future
  • Incident Timeline:  25 minutes - 3/21, 21:50 UTC through 3/21, 22:15 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Vitaliy


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