Experiencing Data Latency for Multiple Functional Areas – 02/12 – Resolved


Final Update: Friday, 12 February 2016 07:19 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 2/12, 07:00 UTC. We identified this as a configuration issue in our system and it does not have any customer impact. 

  • Root Cause: Configuration issue in our system and does not have any customer impact.
  • Lessons Learned: We have collected telemetry logs which Devops team will use to root cause the current issue.
  • Incident Timeline: 2 Hours & 40 minutes – 2/12, 04:20 UTC through 2/12, 07:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team


Initial Update: Friday, 12 February 2016 05:44 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency of many data types. The following data types are affected: Customer Event,Dependency,Metric,Page Load,Page View,Performance Counter,Request,Trace.
  • Work Around: None
  • Next Update: Before 02/12 10:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Application Insights Service Delivery Team


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