Experiencing Data Latency for Many Data Types – 01/22 – Resolved

Final Update: Friday, 22 January 2016 22:52 UTC

We've confirmed that all systems are back to normal with no customer impact as of 1/22, 22:45 UTC. Our logs show the incident started on 1/22, 19:55 UTC and that during the 2 hours 50 minutes  that it took to resolve the issue customers experienced latency outside of the 2 hour SLA.
  • Root Cause: The failure was due to a deployment issue.
  • Incident Timeline: 2 Hours & 50 minutes - 1/22, 19:55 UTC through 1/22, 22:45 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team

Update: Friday, 22 January 2016 21:53 UTC

Root cause has been isolated to an issue within one of our backend services which was impacting which is causing periods of latency over 2 hours. Current data is no longer latent. To address this issue we have re-deployed our backend service. Current data for multiple data types is now working as expected. Some customers may experience period of data over 2 hours latency and we estimate 3 before all data is no longer latent.
  • Next Update: Before 01/23 02:00 UTC

-Application Insights Service Delivery Team

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