Experiencing Data Gaps for Availability Data Type – 01/22 – Resolved

Final Update: Friday, 22 January 2016 23:55 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/22 23:50 UTC . Our logs show the incident started on 01/22 20:46 UTC and that during the 3 hours that it took to resolve the issue 20% of customers experienced intermittent data loss of their webtest data.
  • Root Cause: The failure was due to an issue with a backend dependency.
  • Lessons Learned: We have collected logs and are working with the dependency to prevent this in the future.
  • Incident Timeline: 3 Hours & 4 minutes - 01/22 20:46 UTC  through 01/22 23:50 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team

Initial Update: Friday, 22 January 2016 22:34 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Gaps. The following data types are affected: Availability.

  • Next Update: Before 01/23 02:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Application Insights Service Delivery Team

Skip to main content