Experiencing Data Latency for Many Data Types – 11/24 – Resolved

Final Update: Tuesday, 24 November 2015 08:07 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/24, 07:50 UTC. Our logs show the incident started on 11/24, 07:02 UTC and that during the 48 minutes that it took to resolve the issue small percentage  of customers experienced data latency issues with multiple data types.

  • Root Cause: The failure was due to network issue in West Europe region to one of the dependent services.
  • Lessons Learned: We are continually working on improvements to mitigation and resolution strategies and technology
  • Incident Timeline: 48 minutes- 24/11, 07:02 UTC through 24/11, 07:50 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team

Initial Update: Tuesday, 24 November 2015 07:02 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency.The following data types are affected:  Multiple Data types are impacted

  • Work Around: None
  • Next Update: Before 11/24 11:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Application Insights Service Delivery Team

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