Experiencing Data Latency for Many Data Types – 10/21 – Resolved

Final Update: Wednesday, 21 October 2015 19:38 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/21/2015, 18:40 UTC. Our logs show the incident started on 10/21/2015, 17:30 UTC and that during the 1 hour and 10 minutes that it took to resolve the issue customers would have experienced data latency.
  • Root Cause: The failure was due to issues with backend processing infrastructure.
  • Incident Timeline:  1 Hour & 10 minutes - 10/21/2015, 17:30 UTC through 10/21/2015, 18:40 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team

Initial Update: Wednesday, 21 October 2015 17:34 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
  • Work Around: None
  • Next Update: Before 10/21 20:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Application Insights Service Delivery Team

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